Disputekit

Visa 13.8

Original credit transaction not accepted

Visa 13.8 applies where an original credit transaction, a push payment to a card, was not accepted by the recipient.

We do not cover this code

This code covers a payout to a card that the recipient did not accept. It is rare in online retail and we have no evidence rules for it.

Reply to your processor directly with what it asks for. We would rather say that than sell you a document that cannot help.

See the codes we do cover

Rules checked 2026-09. Sources. Network rules change; if you find this page out of date, tell us and we will correct it.