PayPal Duplicate payment
Buyer says they paid twice for one order
The buyer says one order produced two payments. Either they are two orders, with two order numbers and two supply records, or one order was paid twice, in which case refunding the second payment is the correct answer.
The evidence this code accepts
- 1
Whether two payments were taken for one order
Decides the case first.
- 2
Both payments by date, amount and order number
The reviewer compares them.
- 3
Separate supply records for each order
Two deliveries prove two orders.
- 4
Refund status on the second payment
A refund already issued ends the case.
Where sellers lose this one
- They claim two orders with one order number.
Build the pack for PayPal Duplicate payment
4 questions specific to this code, plus the order and the notice. No account. You see the assessment and what is missing before you pay anything.
USD 9.90 a pack when you get it. This prepares your evidence; the card network decides.
Rules checked 2026-09. Sources. Network rules change; if you find this page out of date, tell us and we will correct it.