Amex C28

Cancelled recurring billing

The cardmember says a repeating charge continued after they cancelled. The evidence is the dated consent, the cancellation terms shown at signup, and the absence of a cancellation before this charge.

The evidence this code accepts

1
How and when consent was given
Undated consent is treated as no consent.
2
The cancellation terms shown at signup
Sets any notice period.
3
Whether a cancellation reached you before this charge
One request before the charge date ends it.
4
Proof the service was available in the charged period
Shows the charge bought something usable.

Where sellers lose this one

Cancellation was sent to an address they do not monitor.

Build the pack for Amex C28

4 questions specific to this code, plus the order and the notice. No account. You see the assessment and what is missing before you pay anything.

USD 9.90 a pack when you get it. This prepares your evidence; the card network decides.

Rules checked 2026-09. Sources. Network rules change; if you find this page out of date, tell us and we will correct it.